|—||Kara Swisher: Tech’s Most Powerful Snoop http://bit.ly/1p6VlbO|
Please note: this conversation starts about 10 minutes in — by this point my wife and I are both completely flustered by the oppressiveness of the rep.
So! Last week my wife called to disconnect our service with Comcast after we switched to another provider (Astound). We were transferred to cancellations (aka “customer retention”).
The representative (name redacted) continued aggressively repeating his questions, despite the answers given, to the point where my wife became so visibly upset she handed me the phone. Overhearing the conversation, I knew this would not be very fun.
What I did not know is how oppressive this conversation would be. Within just a few minutes the representative had gotten so condescending and unhelpful I felt compelled to record the speakerphone conversation on my other phone.
This recording picks up roughly 10 minutes into the call, whereby she and I have already given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the reps repeated question — it was clear the only sufficient answer was “Okay, please don’t disconnect our service after all.”).
Please forgive the echoing and ratcheting sound, I was screwing together some speaker wires in an empty living room!
Episode 3 of the the experimental audio dairy.
In which I fail to properly record any rain, head off to go shopping in Camden Lock Market where I get overwhelmed by sights, smells and sound. Being woken up by drummers.
Join your host Duncan discuss all things Horror on The Podcast Under the Stairs. On this episode Duncan is joined by The Baz and Graham Humphrey for Baz v Horror 9 where The Baz takes on Ju-On The Grudge (2002). If that wasn’t enough Duncan and The Baz continue their watching of the new Showtime show Penny Dreadful with spoilerific reviews of EP 5 & 6.
Game of Thrones, Season 4 – VFX making of reel http://bit.ly/1qYj80B